We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.
Daughter of client
United Kingdom
We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful, happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.
My aunt and uncle had 24 hour care by Carpenders Care for a period of 18 months. My aunt passed away in October 2014, and my uncle was then looked after until his death in December 2015. Living 100 miles away and being their only relative, I had complete peace of mind from the excellent care provided for them both. All their needs were attended to with compassion and professionalism and they were both treated with great dignity in their final illnesses.
Carpenders Care are the second agency we have used for my mother and they are far better than the first one. Agency care can be hit and miss but the response to any issues from Carpenders has been superb. The manager is personally involved in running the agency and does everything in her power to ensure the care given is as good as it can be.
Partner of client
United Kingdom
Carpenders Care offers a reliable, friendly and efficient service. Since moving into the area in December 2012, we have found Carpenders Care to be a caring and hands on service. My partner gets on well with his carer which means that I can go to work knowing that he is well cared for. We are regularly asked for our feedback and any snags are quickly sorted out.
Leonara T.
United Kingdom
Excellent standard of service. I would not hesitate to recommend. Friendly and considerate staff.
We were very pleased with the care given by Carpenders Care. They came three mornings a week to help my husband shower and dress.
The agency was very helpful and well organised. My carer was a lovely woman who felt more like a friend. I was very comfortable with her and she did all she could to be respectful and kind.