Frequently asked questions
We now have an FAQ list that we hope will help you answer some of the more common ones.
What Special Services do you offer?
Social companion, Nights, Sitting Services, Cleaning, Bed-making, Laundry, Ironing, Shopping, Escort, Personal Hygiene, Washing, Bed Bath, Bathing, Toileting, Preparing food and drinks, Collecting pensions and paying bill etc.
What type of people can you help?
We can help older people, young people with disabilities and vulnerable people.
How much will the care service cost?
Please call Carpenders Care on 020 8868 3328 for a detailed price.
Are you registered with the governing body for home care?
Yes indeed, we are registered with Care Quality Commission and UKHCA.
Are the staff at Carpenders Care fully trained?
It is compulsory for all carers at Carpenders Care Limited to undertake and complete the induction course before commencing any care duties. This will involve commitment and participation in ongoing set programmes e.g Fire safety, Food Hygiene, personal Hygiene etc.
I like to go shopping, sightseeing, theatre, Cinema, swimming pool etc – would Carpender Care be able to help?
Carpender Care can provide an escort service.
How do I pay for my care service?
If your care is not funded by Social Services you can pay for your care by direct debit, by standing order with your bank, by cheque or postal order.